Procedures for resolving disputes with GCA.
This Dispute Resolution Policy outlines the process for resolving disputes between Government Contracting Authority (GCA) and its clients, users, and all parties using our services or entering into agreements with us. By using our services or entering into any agreement with GCA, you agree to this policy and the procedures outlined herein.
Before pursuing formal dispute resolution procedures, we encourage you to contact Government Contracting Authority directly to attempt resolution of your dispute. This informal approach often resolves issues quickly and cost-effectively.
Please direct all initial dispute communications to:
We will respond to your inquiry within five (5) business days and work with you in good faith to reach a mutually acceptable resolution.
If informal dispute resolution does not resolve your dispute, you and Government Contracting Authority mutually agree that any dispute, claim, or cause of action arising out of or relating to this Policy, our services, or your use of our services shall be determined by binding arbitration rather than in a court of general jurisdiction.
This agreement to arbitrate applies to all disputes whether based in contract, tort, statute, fraud, misrepresentation, or any other legal theory.
Any arbitration will be administered by the American Arbitration Association (AAA) under its Commercial Arbitration Rules and Supplementary Procedures for Consumer Related Disputes. The AAA Rules are available online at www.adr.org, or you may request a copy from AAA.
A single neutral arbitrator shall be selected in accordance with the AAA Rules. The arbitrator shall have authority to interpret this Policy and any applicable contract between you and GCA, and shall apply substantive law in rendering any decision.
Unless you and GCA mutually agree otherwise in writing, arbitration proceedings shall be held in Sheridan, Wyoming, USA. However, many arbitration proceedings can be conducted telephonically or via videoconference, which may reduce costs and inconvenience.
The party initiating arbitration shall pay the AAA filing fee, administrative fee, and arbitrator compensation fees. If your claim is frivolous or brought for an improper purpose, the allocation of costs shall be governed by the AAA Rules.
The arbitrator shall maintain confidentiality of all arbitration proceedings, materials, and awards except (a) as required to enforce or challenge the award in court or (b) as otherwise required by law.
This means you cannot bring a claim on behalf of a class of similarly situated persons, and GCA cannot bring a class action against you. All arbitration proceedings must be conducted on an individual basis.
You have the right to opt out of this arbitration agreement. To opt out, you must provide written notice to Government Contracting Authority within thirty (30) days of first accepting this Policy. Your notice must include:
Mail your opt-out notice to:
Government Contracting Authority\nAttn: Legal Department - Arbitration Opt-Out\n1309 Coffeen Ave, Suite 11198\nSheridan, WY 82801, USA
If you opt out, all other terms of this Policy continue to apply, and you may pursue disputes in a court of competent jurisdiction.
Notwithstanding the arbitration agreement above, you may pursue your claim in small claims court in the county where you reside or where the claim arose, provided that the court has jurisdiction over the claim and the claim does not include a request for equitable relief (such as injunctive relief).
This Dispute Resolution Policy and all disputes arising from it shall be governed by the Federal Arbitration Act (FAA), 9 U.S.C. sections 1-16. To the extent that state law applies to any dispute, the substantive laws of the State of Wyoming, USA shall apply, without regard to conflicts of law principles.
If any portion of this Dispute Resolution Policy is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect. However, if the class action waiver in Section 5 is found to be unenforceable, then the entire arbitration agreement shall be null and void, and all disputes shall be resolved in the courts of Sheridan County, Wyoming.
Government Contracting Authority reserves the right to change this Dispute Resolution Policy at any time. We will post any changes to this Policy on our website and update the effective date. We will also notify you via email or through the services of any material changes. Your continued use of our services following the posting of changes constitutes your acceptance of the revised Policy.
If you have questions about this Dispute Resolution Policy or need to submit an opt-out notice, please contact us at:
Email: info@gcagov.com
Phone: 202-990-6030
Address: 1309 Coffeen Ave, Suite 11198, Sheridan, WY 82801, USA
Effective Date: March 9, 2026
Last Updated: March 9, 2026